New Work Order System
Huntington University will migrate from SchoolDude (HU’s current facility work order system) to OperationsHERO’s HeroHQ (HU’s new facility work order system) to better support facility work order requests. This migration will start on Thursday, June 19, 2025 and complete on Monday, June 23, 2025. The last day to submit a work order request in SchoolDude is Wednesday, June 18, 2025. To submit a work order request during the migration period, please send an email message to Susan Stong, work control coordinator, at sstong@huntington.edu.
HeroHQ provides benefits such as:
- An updated, modern interface
- Streamlined work order processes for quicker responses
- Better tracking of how work order requests are addressed
To help you transition to HeroHQ, here are some resources we know you will find helpful:
- HeroHQ Requester Video Training
- The maintenance requests link on the HU Portal will be updated on Monday, June 23, 2025 to direct you to HeroHQ.
- To log in directly to HeroHQ, you can also bookmark the link below:
- Be sure to use the sign in with Microsoft button and log into the system with your HU email address and your HU password.
The facilities team appreciates your support during this exciting migration. We believe HeroHQ will enhance our service quality. For questions or concerns, contact Marcie Nofziger, director of facilities, at mnofziger@huntington.edu.
Posted By: Susan Stong